3PL Services for Growing Melbourne Businesses
Take warehousing, order fulfilment and freight off your hands, with Pacificommâs Melbourne 3PL facilities in Rowville and Cheltenham. Our warehouse technology shows your stock in real time, and our Trans-Tasman network is ready for the day you start selling beyond Australia.
What Is 3PL and Why Do Melbourne Businesses Outsource It?
Third-party logistics (3PL) means handing the physical side of your supply chain to a specialist. The 3PL receives your stock, stores it, picks and packs your orders and books the freight that gets them to customers. You keep ownership of the stock and the customer relationship, and the 3PL supplies the warehouse, the people and the systems.
Most Melbourne businesses make the move when the spare room, the back of the shop or a leased warehouse canât keep pace with orders. Outsourcing turns fixed warehouse costs into costs that rise and fall with your sales, and gives your team its time back for product, marketing and customers.
Our 3PL Melbourne Services
Every service below runs from the same Melbourne operation and the same systems, so you can start with one and add more as you grow.
Pick, Pack
& Fulfilment.
Orders are picked with barcode scanning, checked and packed for dispatch, whether they come from your online store, wholesale accounts or retail partners. Online brands can connect Shopify or WooCommerce stores straight into our ecommerce fulfilment workflow.
Inventory Management (WMS)
Our Warehouse Management System (WMS) tracks every SKU from receiving to dispatch. Through the Pacificomm portal you can check stock on hand, incoming and outgoing goods and stock ageing whenever you need to.
Freight & Distribution
We book freight across metro, regional and interstate Australia through a multi-carrier network, from single parcels to pallets and containers, with tracking through our Freight Management System (FMS).
Reverse Logistics.
Returned stock is received, inspected and then restocked, refurbished or responsibly disposed of. Our reverse logistics team works from our Cheltenham facility.
Value-Added Services.
Kitting, co-packing, labelling, shrink wrapping, promotional bundling and retail display assembly, all handled in the same building your stock is stored in.
Warehousing & Storage.
Our warehousing facilities in Rowville and Cheltenham offer secure pallet and unit storage, with monitored access, CCTV and room to expand when stock levels climb.
Why Choose Pacificomm Australia for Your 3PL Needs?
A provider on the other side of the country can look cheaper on paper. The distance costs you in other ways: slower answers when something goes wrong, longer transit times to Victorian customers and less say in how your stock is handled. Pacificomm is Kiwi-owned, with an established Melbourne operation and the backing of Millennium Corpâs 25+ years in logistics across Oceania. Keeping your 3PL logistics in Melbourne gives you:
Local support: you deal with a team working in your time zone, from the same facilities your stock sits in.
Faster response times: when an order needs changing or a delivery goes astray, the people you speak to can check the stock on the floor and act on it straight away.
Close to Melbourneâs freight networks: our Rowville site is 33km from the CBD with easy access to main arterial routes, which keeps linehaul and last-mile delivery practical across Victoria and interstate.
Trans-Tasman and international reach: when youâre ready to sell overseas, the same partner moves freight across a network of more than 18 countries, from New Zealand and Fiji to Papua New Guinea and Vanuatu.
Technology with live visibility: WMS and FMS reporting, real-time stock on hand, and integrations with Shopify, WooCommerce, NetSuite, Cin7, Starshipit and Unleashed, plus API connections to other ERP systems.
Flexibility as you grow: storage and fulfilment capacity that adjusts for seasonal peaks, product launches and sale events like Black Friday and Click Frenzy.
A partnership approach: we learn your products, systems and order profile before we recommend a set-up, and shape the service around them instead of selling a fixed package.
Millennium Corp backing: more than 25 years supporting Tier 1 brands and service providers across Oceania.
One provider for the lot: 3PL services covering warehousing, fulfilment, freight, returns and value-added work, with one team accountable for all of it.
Melbourne 3PL Warehousing Locations
Our 3PL warehousing in Melbourne runs across two sites in the cityâs south-east, which gives clients room to grow when volumes jump in peak season.
3PL Melbourne FAQs
What is 3PL and how does it work?
1
3PL stands for third-party logistics. You send stock to the 3PLâs warehouse and connect your sales channels to its systems. The 3PL then receives, stores, picks, packs and ships your orders for you. You pay for the storage, handling and freight you use, and see your stock in real time through the providerâs warehouse management system.
What types of businesses does Pacificomm work with in Melbourne?
2
We work with commercial businesses in ecommerce, FMCG, health and beauty, supplements and wellness, retail and consumer goods, from online brands shipping direct to consumers to suppliers sending pallets to retailers. We donât offer personal shipping, household moves or one-off parcel delivery.
Can your Melbourne 3PL services scale with my business?
3
Yes. Storage and fulfilment capacity is set around your current volumes and adjusted as they change, so a busy November or a new product launch doesnât mean signing a bigger warehouse lease. If you expand into New Zealand or the Pacific, our network supports that too.
How do I transition from my current 3PL to Pacificomm?
4
We plan the move with you before any stock leaves your current provider. That covers mapping and testing your system integrations, scheduling the inventory transfer, and setting up your SKUs, packing rules and carriers in our WMS, so orders keep flowing to customers during the changeover. One recent client moved their entire operation across with just three days of downtime.
Do you integrate with Shopify, WooCommerce, and ERP systems?
5
Yes. Alongside Shopify and WooCommerce, we connect with Amazon Marketplace and eBay, and with ERP and inventory systems such as NetSuite, Cin7, Unleashed, SAP and Dynamics 365. Integrations run by API, file transfer or web portal, and we can build a custom connection if your system isnât listed.
Talk to a Melbourne 3PL Expert
Tell us what you sell, how many orders you ship and where your customers are. Weâll recommend a 3PL set-up that fits your business now and leaves room to grow.